{"id":18,"date":"2024-04-03T10:34:34","date_gmt":"2024-04-03T08:34:34","guid":{"rendered":"https:\/\/elgplus.com\/?page_id=18"},"modified":"2026-03-16T20:07:27","modified_gmt":"2026-03-16T19:07:27","slug":"membership_agreement","status":"publish","type":"page","link":"https:\/\/elgplus.com\/index.php\/membership_agreement\/","title":{"rendered":"Membership Agreement"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"legal-page\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h1>Membership Policy<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><strong>Effective Date: 16\/03\/2026<\/strong><\/pee><!-- [et_pb_line_break_holder] --><pee><strong>Last updated: 16\/03\/2026<\/strong><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->By purchasing an ELG+ Membership, you confirm that:<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] --><\/p>\n<li>You are at least 18 years old<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>You agree to the Terms &#038; Conditions and Privacy Policy<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>You understand that Membership fees are non-refundable<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Loyalty Memberships are subject to a 12-month minimum commitment<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Participation in promotional draws is subject to compliance with all rules<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->This Agreement forms a legally binding contract between you and ELG Plus Ltd. (Malta).<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] --><strong>Contact:<\/strong> support@elgplusmalta.com<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Membership Types<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h3>Loyalty (Monthly Subscription) Memberships<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->Loyalty Memberships are billed on a monthly recurring basis and are subject to a minimum commitment period of twelve (12) consecutive months.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->The Membership fee is EUR 5 per week, calculated on a weekly basis and aggregated for billing monthly in advance. The exact monthly amount payable is clearly displayed prior to purchase.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Fees, Billing, and Minimum Commitment<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] --><\/p>\n<li>All Membership fees are clearly displayed prior to purchase.<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Membership fees are non-refundable, including in cases of early termination.<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->By subscribing to a Loyalty Membership, you agree to remain subscribed and make all required monthly payments during the initial twelve (12) month commitment period.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Cancellation and Termination by Member<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h3>Cancellation After Minimum Term<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->After completion of the initial twelve (12) month commitment period, you may cancel your Loyalty Membership at any time via the account portal or by contacting support@elgplusmalta.com.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>Upon cancellation:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] --><\/p>\n<li>No future payments will be charged<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Your Membership will remain active until the end of the last paid billing period<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>No refunds will be issued for fees already paid<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h3>Early Cancellation<\/h3>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->Cancellation during the initial commitment period is not permitted except where required by applicable law.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Account Registration and Security<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee>You agree to:<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<ul><!-- [et_pb_line_break_holder] --><\/p>\n<li>Provide accurate, current, and complete information<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Maintain the confidentiality of your login credentials<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<li>Notify ELG+ immediately of any unauthorised use of your account<\/li>\n<p><!-- [et_pb_line_break_holder] --><\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->You are fully responsible for all activity conducted through your Account. ELG+ is not responsible for any loss or damage resulting from any activity conducted through your account, including your failure to maintain its access details confidential.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h2>Termination of Account<\/h2>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->ELG+ may cancel or terminate your account and delete all your information at any time, without notice, for any reason, including, but not limited to, your violation of our terms and conditions.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><pee><!-- [et_pb_line_break_holder] -->In this case, ELG+ will not be liable for any loss or damage resulting from the termination of your account from the Service.<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h3>Overview<\/h3><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>Gift cards<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Downloadable software products<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Some health and personal care items<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>Book with obvious signs of use<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><h2>Refunds<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Late or missing refunds<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><b>Sale items<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Exchanges<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Gifts<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Shipping returns<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><h2>Need help?<\/h2><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":10,"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":72365,"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/pages\/18\/revisions\/72365"}],"wp:attachment":[{"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/media?parent=18"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/elgplus.com\/index.php\/wp-json\/wp\/v2\/difl_page_category?post=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}