Privacy Policy

Effective Date: 16/03/2026

Last updated: 16/03/2026

This Privacy Policy explains how ELG Plus Ltd., a company registered in Malta ("ELG+", "we", "us", or "our"), uses, stores, and protects your Personal Data in full compliance with the EU General Data Protection Regulation (GDPR) 2016/679 and Chapter 586 of the Laws of Malta.

By using the Service in any way, you confirm that you consent to the collection and use of your Personal Data by ELG+ for the purposes described in this Policy. If you do not agree, you must not use the Service.

This Policy may be modified from time to time at our discretion, in which case we will always ensure that the updated version is publicly available on our website. By using the Service in any way, you also agree to be bound by such modifications.

We reserve the right to terminate or suspend any Membership if it is found to be in breach of this Policy.

1. Information We Collect

  • Identification data: name, surname
  • Contact data: email address, phone number
  • Account and payment status data
  • Technical data: IP address, device, browser, log data

2. Legal Basis for Processing

We collect and process Personal Data on the basis of:

  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Your explicit consent (marketing, call recording, public announcements)

3. How We Use Your Data

  • To provide and manage Membership services
  • To process payments via third-party gateways
  • To communicate service updates and promotions
  • To conduct promotional draws
  • To send you promotional material and information related to ELG+

4. Data Sharing

We will never sell or rent your Personal Data. Data may be shared or disclosed to:

  • Payment processors
  • Legal or regulatory authorities where required by law or where required in connection with investigations or legal proceedings

5. Data Retention

Personal Data is retained only for as long as necessary:

  • Active Members: throughout the duration of Membership
  • Financial records: as required by Maltese law
  • Marketing data: until consent is withdrawn

6. Your Rights

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request erasure
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the Information and Data Protection Commissioner via email on idpc.info@idpc.org.mt

7. Security

We apply the appropriate technical and organisational measures to protect your Personal Data, including protection against unauthorised or unlawful processing and accidental loss or destruction of Personal Data, however, please note that no security procedure can provide an absolute guarantee of safety.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. If we are made aware of data that is collected from minors, we will delete that data immediately.

9. Links to third party websites

Our website may contain links to other websites. This is not to be interpreted as an endorsement or affiliation of ELG+ with that third party. We have no control over third party websites and these may have separate privacy policies.

10. Contact

For privacy-related inquiries, please contact: support@elgplusmalta.com